At Vulaire, We value your satisfaction and strive to ensure a smooth shopping experience. That’s why we offer refunds for orders within 48 hours from receiving the item. If you change your mind or encounter an issue, simply reach out to our support team within this timeframe for refund.

Once you contact our customer service, they will provide you with a refund request form to fill out and submit your request.

Please note that after 48 hours, all sales are considered final, as we immediately begin processing your order to ensure timely delivery.

Kindly be aware that shipping costs will be deducted from your refund.

To start a return, fill the form here:

https://www.vulaire.com/apps/return_prime?utm_source=dm

Please note that discounted items are non-refundable. We kindly ask customers to try them on while the courier is waiting.

you will be responsible for paying for shipping costs for returning your item.

Returns are accepted within 48 hours of delivery, and you’ll receive a confirmation after submitting the form.

you can only apply for a refund or exchange once, refunds after exchangeing items are not accepted.

Thank you for your continued support.

Exchange policy 

Our exchange policy allows for exchanges of items within 48 hours from the day of receiving the item. 

To initiate an exchange, please reach out to our customer serviceand they will provide you with an exchange request form to fill out and submit your request.

We will provide you with a return shipping label and instructions on how to return the item. Once we receive the item, we will process the exchange or issue store credit as soon as possible.

you will be responsible for paying for shipping costs for returning your item.

To start a return, fill the form here:

https://www.vulaire.com/apps/return_prime?utm_source=dm.

Returns are accepted within 48 hours of delivery, and you’ll receive a confirmation after submitting the form.

Please note that all items must be returned in their original condition, with tags attached, and in their original packaging. We reserve the right to refuse any exchanges that do not meet our exchange policy requirements.

If you have any questions or concerns about our exchange policy, please do not hesitate to contact our customer care team. We are here to help and are committed to providing you with the best possible shopping experience.